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iOS - Configuring MFA

Step-by-Step Instructions to Set Up MFA using the Microsoft Authenticator app on Your iOS Device 

Step 1

Download and install the Microsoft Authenticator App from the Apple Store.

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Step 2

Click through the following screens on your Microsoft Authenticator app. 

  • Select “Accept” 
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  • Select ‘Continue’. You do not have to click the toggle. 
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  • Stop at the screen that says ‘Scan a QR code.’ 
  • Go to your computer.
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Step 3

Please visit My Sign-Ins from your computer. 

Select ‘Security info’. Click ‘+Add sign-in method’.

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Step 4

Select ‘Microsoft Authenticator’.

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Step 5

If you have already installed Microsoft Authenticator app on your mobile device (Steps 1 to 3), click "Next".

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Step 6

Click 'Next' on the screen shown below.

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Step 7

You will be presented with a QR code. Do not click on anything yet on this screen. 

Go back to the Microsoft Authenticator app on your mobile device.

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Step 8

Go back to the Microsoft Authenticator app. Click ‘SCAN QR CODE.’ 

Click ‘ALLOW’ to allow the app to use your camera.

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Step 9

Using your mobile device, scan the QR code being presented on the web page on your computer.

Click 'Allow' for Microsoft Authenticator to send notifications.

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Step 10

Return to your computer and click ‘Next.

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Step 11

You will be presented with a 2 digit code on your computer. Enter the code on your mobile device. Select ‘Yes’.

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Step 12

You will see a Notification Approved message on your computer. Click ‘Next.’

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Step 13

Success! You will see a message in a green pop up on your computer that Microsoft Authenticator app was successfully registered.

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Step 14

One last step. On your mobile device, confirm that your work account is set up.

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NOTE: On your first day using the new system, you'll see quite a few pop-ups as everything syncs up. Once that's done, you'll only get pop-ups now and then to authenticate. 

If you run into any issues during the authentication process, just reach out to the IT Support Desk. They're always happy to help!


Need help? We are here to support you 

For any questions related to multi-factor authentication, please call the VSB Service Desk at +1-604-713-4444 or email at servicedesk@vsb.bc.ca

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